M3.

Manuel Marin III, Los Angeles

Help desk, web stack, and the automation in between.

I'm an IT technician and full-stack developer. I've worked a Tier 1 help desk, built and hosted e-commerce storefronts on AWS and Cloudflare, and wired the automations that keep them running.

B.S. in Computer Information Technology, CSUN 2025. Open to IT support, web development, and operations roles in the San Fernando Valley, greater Los Angeles, or remote.

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Manuel Marin III at his CSUN graduation, in cap and gown, smiling.

What I can do for your team

Four kinds of role, four one-page resumes. Each one is written for that job.

  • IT support

    Tier 1 help desk for Windows and macOS users: Active Directory, Microsoft 365, VPN, printers, and VoIP. About 20 tickets a day at Fralock, and a year on CSUN's computer-lab desk before that.

    Resume for IT supportPDF

  • Web development

    Storefronts in TypeScript, Angular, React, and Node.js with SQL back ends. Stripe, PayPal, Square, QuickBooks, and Google Analytics integrations, serving 10,000+ monthly users.

    Resume for web developmentPDF

  • IT operations

    AWS (EC2, RDS, EBS), Hostinger VPS, and Cloudflare DNS and Workers. Moved a live store between hosts with a DNS cutover and brought it back after a hosting suspension. PowerShell, Bash, and Python for the glue.

    Resume for IT operationsPDF

  • Systems and automation

    Zapier workflows for payment routing, order intake, Slack alerts, and AI chatbot replies. QuickBooks and analytics integrations, and order-data analysis that steered an SEO program to twice the search clicks in six months.

    Resume for systems and automationPDF

Work

Sites I've built or maintain. Three are live stores you can open right now.

Experience

  1. Apr 2025 – present

    Full Stack Developer Limited Edition Group, freelance

    • Build and maintain direct-to-consumer storefronts in TypeScript, Node.js, and SQL for 10,000+ monthly users, with Stripe, PayPal, and Square payments and QuickBooks accounting.
    • Run hosting on AWS (EC2, RDS, EBS), Hostinger, and Cloudflare: DNS, custom domains, SSL, redirects, and a full host migration with DNS cutover.
    • Design the Zapier automations behind the stores, including payment routing by processor and time of day, webhook order intake, Slack alerts, and AI chatbot email replies.
    • Built customer-facing chatbots on Claude and ChatGPT and keep their knowledge base accurate; ran the SEO program that doubled search clicks in six months.

  2. Jan 2023 – Aug 2023

    IT Help Desk Technician Fralock, Chatsworth, contract

    • Resolved about 20 Tier 1 tickets a day for Windows and macOS users: hardware, software, Microsoft 365, printers, VoIP phones, and VPN.
    • Administered Active Directory accounts, documented every ticket and shift handoff, and escalated to Tier 2 and 3 with the troubleshooting already written up.
    • Sat in change-control meetings and reported status on open projects.

  3. Jan 2019 – Mar 2020

    IT Technical Support Intern CSUN computer lab

    • On-site support for students, faculty, and staff: desktops, laptops, printers, classroom technology, OS and software installs, account access, and Wi-Fi and Ethernet troubleshooting.

Skills

Only what I've used for real work and can answer questions about.

Support and systems
Windows, macOS, Linux (Ubuntu, Amazon Linux), Active Directory, Microsoft 365, VPN, printers, VoIP, ticketing and escalation, remote support
Networking
TCP/IP, DNS, DHCP, VLANs, VPN configuration, Wi-Fi and Ethernet troubleshooting, Cloudflare DNS
Cloud and hosting
AWS (EC2, RDS, EBS), Cloudflare (DNS, Workers), Hostinger VPS, GitHub Pages, Docker, VMware, Hyper-V, Proxmox
Languages and scripting
TypeScript, JavaScript, Node.js, Python, SQL, PowerShell, Bash, PHP, HTML, CSS
Frameworks and tools
Angular, React, Git and GitHub, GitHub Actions, VS Code, Jira, Figma, WordPress, Shopify, WooCommerce
Integrations and automation
Zapier (webhooks, Tables, Chatbots), REST APIs, Stripe, PayPal, Square, QuickBooks, Google Analytics, Google Search Console, Slack, Microsoft Teams

Education

  • B.S. Computer Information Technology

    California State University, Northridge, May 2025

  • Google IT Support Professional Certificate

    In progress, expected November 2026

Request a project

A site or store, hosting and domains, an automation that needs wiring up, or a computer problem that won't go away. Tell me what you're after and I'll reply within a day.

Your details go straight to my inbox and nowhere else.

Hiring, or need a second pair of hands?

Email is fastest. I reply the same day. For project work, the request form above gets to me the same way.